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Whirl Help Center

Everything you need to ace your interviews

Getting Started

3 articles

Interviews

5 articles

Video Mode

3 articles

Subscription & Billing

3 articles

Account & Settings

3 articles

Troubleshooting

4 articles

Tips & Best Practices

3 articles

Getting Started

3 articles

Welcome to Whirl — Your AI Interview Coach

Get started with Whirl and learn how AI-powered interview practice can help you land your dream job.

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Creating Your First Interview Session

Learn how to set up and launch your first AI mock interview in just a few steps.

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Understanding Your Dashboard

A walkthrough of your Whirl dashboard — stats, history, streaks, and more.

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Interviews

5 articles

Understanding Your Scorecard

A deep dive into what every metric on your Whirl scorecard means and how to improve.

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How the AI Interviewer Works

Understand how Whirl's AI interviewer generates questions, follows up, and adapts to your answers.

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Interview Stages Explained

Learn what each interview stage means and how to prepare for each one with Whirl.

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Uploading and Managing Your Resume

How to upload your resume to Whirl and use it to get more personalized interview questions.

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Text Mode vs. Video Mode — Which Should You Use?

Compare Whirl's two interview modes and find out which one is right for your practice goals.

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Video Mode

3 articles

Reviewing Your Video Interview Recording

How to access and review your recorded video interview sessions in Whirl.

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Getting Started with Video Mode

Everything you need to know to start your first video interview session with Whirl's AI avatar.

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The AI Avatar Interviewer

Learn about Whirl's live AI avatar that conducts your video interviews.

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Subscription & Billing

3 articles

Managing Your Subscription and Billing

How to view, change, or cancel your Whirl subscription and manage billing details.

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Whirl Free Plan vs. Pro Plan

Compare what's included in the free and Pro plans to find the right fit for you.

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How to Upgrade to Pro

Step-by-step instructions for upgrading your Whirl account to the Pro plan.

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Account & Settings

3 articles

Updating Your Profile and Account Settings

How to update your name, photo, password, and other account settings in Whirl.

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Interview History — Tracking Your Progress Over Time

How to use your Whirl interview history to track improvement and revisit past sessions.

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How to Contact Whirl Support

How to reach the Whirl support team for help with your account or technical issues.

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Troubleshooting

4 articles

Session Didn't Save or Scorecard is Missing

What to do if your interview session wasn't saved properly or your scorecard didn't generate.

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AI Responses Are Slow or Not Loading

What to do if the AI interviewer is responding slowly or appears to be stuck during your session.

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Camera or Microphone Not Working

Fix common camera and microphone issues that can occur during Whirl video interview sessions.

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Why Can't I Access Pro Features?

Troubleshoot why your Pro features may not be unlocked even after upgrading.

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Tips & Best Practices

3 articles

How to Get the Most Out of Whirl

Pro tips and strategies for maximizing your interview preparation with Whirl.

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The STAR Method — How to Structure Your Answers

Learn the STAR framework for answering behavioral interview questions and how Whirl helps you practice it.

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Common Interview Mistakes and How to Avoid Them

The most common interview mistakes candidates make and how Whirl helps you avoid them.

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