How to Contact Whirl Support

How to reach the Whirl support team for help with your account or technical issues.

How to Contact Whirl Support

We're here to help! Here's how to reach us.

Email Support

For most issues, email is the fastest way to get help:

📧 support@whirlinterview.com

We aim to respond within 24 business hours.

What to Include in Your Message

To help us resolve your issue quickly, please include:

• Your account email address
• A clear description of the problem
• Steps to reproduce the issue (if applicable)
• Browser and operating system (e.g., Chrome on macOS)
• Screenshots or screen recordings if possible

Self-Service Resources

Before reaching out, check these resources:

• This Help Center — Search for your issue above
• FAQ page at whirlinterview.com/FAQ
• Troubleshooting articles in the Troubleshooting section of this Help Center

Billing Issues

For billing inquiries or refund requests:

• Email support@whirlinterview.com with your account email and a description of the charge
• Include your invoice number if you have it

Response Times

| Priority | Expected Response | |----------|------------------| | Billing / account locked out | Within 12 hours | | Technical issues | Within 24 hours | | General questions | Within 48 hours |

Thank you for using Whirl — we're committed to helping you succeed!

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